Body 'N' Sole Orthopaedic & Sports Rehab Dartmouth Nova  Scotia
 
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FAQ's

How do I know if I need to see a Pedorthist?
How do I make an appointment at Body ‘N’ Sole?
Will my insurance cover the treatment? Can Body ‘N’ Sole bill my insurance company?
What is a typical treatment, and how many treatments will I require?
What types of products do you carry in the Body ‘N’ Sole rehab clinic?
Why wouldn’t I just go to the drugstore for these products?
What is your cancellation and refund policy?



How do I know if I need to see a Pedorthist?

If you are suffering from foot pain, irritation, lack of circulation, or are afflicted with a disease that causes any of these problems, you could benefit from professional treatment. Read about common injuries here, and contact your doctor to arrange for a referral to Body ‘N’ Sole.

Certified Members of the Pedorthic Association of Canada (PAC) are one of the few medical professionals educated in the design, fit, manufacture, and modification of footwear and foot orthosis (Orthotics). These specially qualified individuals are often called upon to fill prescriptions and make recommendations.

Your Pedorthist will assess variables that are unique to each foot, such as overall length, heel to ball length, and width, all assessed in both a seated and standing position. Other variables such as bony deformities of the greater and lesser toes, instep height, amputations, ulceration, and biomechanical anomalies such as over-pronation or over-supination, in-toeing or out-toeing will be considered during an assessment.

The certified Pedorthist at Body 'N' Sole has been trained to deal with these and many more complex situations of the human foot. In many cases products such as sole lifts, rocker soles, and balloon patches, or changes to the profile of a shoe's upper may be indicated to treat these disfigurements. A custom made foot orthosis (Orthotic) may also be required to deal with specific movement problems, pressure distribution, or impact. As your Pedorthic Practitioner, Body ‘N’ Sole is qualified to assess and treat these and many other conditions of the foot and lower leg.


How do I make an appointment at Body ‘N’ Sole?

You must be have a referral from a physician in order to schedule treatment of any kind at Body ‘N’ Sole. A referral is a prescription from the referring practitioner (usually a specialist or your general physician), and in most cases requires a visit to that doctor for an initial assessment. Upon receiving a referral from a physician, please contact us to make an appointment for treatment. We invite you to visit our rehab clinic at 53 Portland Street for more information.


Will my insurance cover the treatment, and if so can Body ‘N’ Sole bill my insurance company?

Many insurance plans offer extended health packages that cover treatments provided by Body ‘N’ Sole, including Government plans, Social Services,Workers Compensation Board, the Department of Veteran Affairs and motor vehicle accident insurance claims. We do require payment to be made at the time of your visit. Please contact your insurance provider for your policy details and information on how to be reimbursed.


What is a typical treatment, and how many treatments will I require?

Every body is different. The length of treatment, as well as the frequency and the number of visits your condition requires will depend on the type of condition and the severity of the injury. Orthotic devices, massage therapy and stretching programs are all common and effective treatments for many conditions. Most rehabilitation appointment times vary starting at 1 hour in length,.These services are outsourced from our office at dependable, professsional nearby facilities.


What types of products do you carry in the Body ‘N’ Sole rehab clinic?

We carry a wide variety of custom foot orthotics, orthopaedic bracing and footwear, and associated medical supplies. Are you looking for a hard-to-find item? Just ask, and we’ll do our best to get it for you!


Why wouldn’t I just go to the drugstore for these products?

Our knowledgeable staff is trained to provide professional advice on our high quality medical products. There may have to be some sort of special measuring to enable proper fit and sometimes intricate application procedures are demonstrated. Because of our unique qualifications, we can suggest the most appropriate products for your condition.


What is your cancellation and refund policy?

We ask that you provide us with 24 hours notice if you are unable to make an appointment. Appointments not cancelled prior to 24 hours in advance are subject to a cancellation fee. Unfortunately, due to hygienic purposes, most products are non-refundable unless due to manufacturing defect or abnormal wear and tear.

Body 'N' Sole is a certified member of the Pedorthic Association of Canada
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